Always strive to find ways to say “yes” to your customers rather than hiding behind policy and best practices.
#Handpicked #Hotelier #Michael #Dells #Hospitality #Team #Shares #Secrets #FiveStar #Customer #Service

Always strive to find ways to say “yes” to your customers rather than hiding behind policy and best practices.
#Handpicked #Hotelier #Michael #Dells #Hospitality #Team #Shares #Secrets #FiveStar #Customer #Service